Overview

User groups allow administrators to organize team members strategically, ensuring that the right content reaches the right audience. This segmentation helps streamline the advocacy program by structuring users based on departments, regions, or specific roles.

Creating and Adding Users to a Group

 

Step 1: Access to the Settings Page

-> On the Amplification tab, create the User Groups.
-> Segment it by the name of the department or group
-> Choose the time zone that applies 
-> Save your changes

 

USER GROUPS

Step 2: Adding Users

-> Select the Users tab
-> You can select specific users or use the bulk option
-> Click on "Edit Roles & Groups"
->
Select the User Group and save the changes.

 

 

User groups